Job Opportunity Customer Care at Job Junction Tanzania

CUSTOMER CARE OFFICERS

Details

Employer name: Job Junction Tanzania

Minimum Qualification Diploma Years of Experience 1 years

Main Job Task and Responsibilities

1)Answer incoming calls and respond to customer’s emails.

2)Management and resolve customer complaints.

3)Sell and place customer orders in the computer system.

4)Provide product and service information to customers concerning service

Research required information using available resources

5)Research, identify, and resolve customer complaints

6)Process orders, forms, and application

7)Document all call information according to standard operating procedures.

Education and Experience

-High school diploma, Bachelor degree or equivalent

-Proficient in relevant computer applications

1 years of experience in a call center environment

Knowledge of front office service practices and principles

-Excellent data entry and typing skills

SALARY RANGE:

600,000/ – 700,000/= Tsh

CONTACTS:

0623872871

0743692671

0656116023
jobjunctiontz@gmail.com